Privacy Policy

Last updated: 16 August 2026

Be Seen Event Hire (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and disclose personal information when you interact with Be Seen Event Hire, book our services, visit our website, or attend an event where our 360 Photo Booth or other services are provided.

1. Information We Collect

We may collect personal information including:

  • Your name and contact details, such as phone number and email address.

  • Event details, including the date, time, venue and type of event.

  • Information provided when making an enquiry or booking.

  • Payment and invoicing information.

  • Information you provide through our website, social media pages, email or other communication channels.

  • Photos and videos captured through our 360 Photo Booth or Mirrored Photobooth.

  • Any other information you voluntarily provide to us.

We generally only collect information that is reasonably necessary to provide our services and operate our business.

2. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and communicate with you.

  • Process and manage bookings.

  • Provide our 360 Photo Booth and other event services.

  • Process payments and issue invoices or receipts.

  • Provide you with your event photos and videos.

  • Manage customer service and feedback.

  • Improve our services and customer experience.

  • Meet our legal and business obligations.

  • Send promotional or marketing information where you have consented to receive it.

3. Photos and Videos

Our 360 Photo Booth and Mirrored Booth involves capturing photographs and videos of people attending an event.

Photos and videos may be provided to the person who booked our services through an online gallery or other delivery method.

We will not use identifiable photos or videos of you for promotional purposes where we have been asked not to do so.

If you do not wish for a particular photo or video to be used for promotional purposes, please contact us and we will consider your request.

4. How We Store and Protect Your Information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification or disclosure.

Personal information may be stored electronically using secure business systems, cloud storage services and other technology providers we use to operate our business.

While we take reasonable precautions, no method of electronic storage or transmission can be guaranteed to be completely secure.

5. Third-Party Service Providers

We may use third-party providers to help us operate our business, including providers for:

  • Online photo and video galleries.

  • Payment processing.

  • Website hosting and management.

  • Email and communication services.

  • Cloud storage.

  • Accounting and business administration.

  • Social media and marketing.

Where necessary, personal information may be provided to these providers so they can perform services on our behalf.

We do not sell your personal information to third parties.

6. Marketing

From time to time, we may use your contact information to send you information about Be Seen Event Hire, promotions, new services or special offers.

You can opt out of receiving marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

7. Cookies and Website Data

Our website may use cookies and similar technologies to help the website function, understand how visitors use our website and improve your online experience.

Third-party services used on our website may also collect information in accordance with their own privacy policies.

8. Accessing or Correcting Your Information

You may contact us to request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before providing access to personal information.

9. Privacy Enquiries and Complaints

If you have a question, concern or complaint about how we handle your personal information, please contact us.

We will make reasonable efforts to investigate and respond to your complaint as soon as practicable.

Be Seen Event Hire
Email: admin@beseenevents.com.au
Phone: 0419 169 864

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for further information about making a privacy complaint.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services or legal obligations.

The latest version will always be published on our website.